AG Mall Privacy Policy
Effective Date: June 2026
Privacy Policy
This Privacy Policy applies to the AG Mall mobile application (“App”) and the services provided through it. At AG Mall, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely.
By accessing or using the AG Mall application, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
Information We Collect
To provide our services efficiently, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Delivery Address
- Profile Picture
Location Information
With your permission, we may collect your device’s approximate or precise location to:
- Assist in selecting your delivery address.
- Improve delivery accuracy.
- Provide location-based services where available.
You may disable location access at any time through your device settings.
Order Information
We may collect information related to your shopping activities, including:
- Products viewed
- Shopping cart details
- Purchase history
- Delivery information
- Order status
Device Information
To improve app performance and security, we may automatically collect:
- Device Model
- Operating System Version
- Application Version
- Device Identifiers
- Crash Reports
- Diagnostic Information
How We Use Your Information
The information collected is used solely to:
- Create and manage your user account.
- Process, confirm, and deliver your orders.
- Provide customer support.
- Verify user identity where necessary.
- Send order confirmations, invoices, and delivery updates.
- Improve application functionality and user experience.
- Detect, prevent, and investigate fraudulent or unauthorized activities.
- Maintain application security.
- Comply with applicable legal and regulatory requirements.
Profile Picture
Users may upload a profile picture to personalize their account. Uploading a profile picture is optional and is used only for account identification within the application.
Data Sharing
We value your privacy.
AG Mall does not sell, rent, or trade your personal information to third parties.
Your information may be shared only when necessary with:
- Delivery partners for fulfilling your orders.
- Payment service providers to securely process transactions.
- Cloud service providers for secure data storage.
- Technology service providers supporting app functionality.
- Government authorities or law enforcement agencies when required by applicable law.
Third-Party Services
To operate and improve our services, AG Mall may use trusted third-party service providers, including but not limited to:
- Firebase Authentication
- Firebase Cloud Messaging (FCM)
- Firebase Analytics
- Firebase Crashlytics
- Payment Gateway Providers
- Cloud Storage Services
These service providers process information only to the extent necessary for providing their respective services and are governed by their own privacy policies.
Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
While we continuously strive to protect your information, no method of electronic storage or transmission over the Internet is completely secure. Therefore, absolute security cannot be guaranteed.
Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services.
- Process transactions.
- Maintain order history.
- Resolve disputes.
- Comply with legal obligations.
- Enforce our agreements.
When your information is no longer required, we take reasonable measures to securely delete or anonymize it.
Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Access your personal information.
- Update or correct inaccurate information.
- Request deletion of your account and associated personal data.
- Withdraw permissions such as location access through your device settings.
- Contact us regarding any privacy-related concerns.
Requests may be submitted using the contact details provided below.
Children’s Privacy
AG Mall is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to remove such information.
Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices.
Any updates will be published within the application or on the page where this Privacy Policy is made available. The revised version becomes effective immediately upon publication unless otherwise stated.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
AG Mall
Email: agmall0401@gmail.com
We will make reasonable efforts to respond to your inquiry in a timely manner.
Consent
By downloading, installing, accessing, or using the AG Mall application, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, storage, and disclosure of your information as described herein.